Self-exclusion is an essential responsible gambling tool offered by online casinos, including Regal Wins. It allows players to voluntarily block themselves from accessing the casino for a defined period, helping individuals manage or prevent gambling-related problems. Here’s how it typically works:

1. Voluntary Participation:

  • Players can request self-exclusion by contacting the casino’s customer support or through their account settings. This process prevents them from logging into their account, depositing money, or placing bets for a specified time.

2. Self-Exclusion Periods:

  • Self-exclusion periods can range from temporary exclusions (e.g., 24 hours, a week, or a month) to long-term exclusions, often lasting six months or more. In some cases, players can opt for permanent exclusion, which requires more steps to reverse after a set cooling-off period.

3. Account Management:

  • Once a self-exclusion request is initiated, the player’s account is suspended, and the casino will take steps to ensure no promotional materials are sent to the excluded player during the exclusion period.

4. Gambling Authority Involvement:

  • Many online casinos operate under regulations from bodies like the UK Gambling Commission (UKGC) or the Malta Gaming Authority (MGA), which mandate the offering of self-exclusion tools. These regulators also ensure that once a player opts for self-exclusion, the casino complies strictly with the exclusion request.

5. National Self-Exclusion Schemes:

  • Some countries have national self-exclusion programs, like GAMSTOP in the UK. By enrolling in these programs, players can block access to all online casinos licensed in that jurisdiction, not just one casino.

6. Reactivating Accounts:

  • After the exclusion period, reactivation is usually not automatic. Players must request it, and many casinos provide a cooling-off period to ensure the player is making a responsible decision.

Self-exclusion is a vital tool for promoting responsible gambling and protecting individuals from gambling harm. It is part of a broader set of responsible gaming policies that casinos like Regal Wins are required to provide.